AI Services (Optional Add-Ons)
Enhance your Consumer Goods Cloud with practical AI automation
⚠️ AI Services Prerequisites
AI will fail if your foundation is broken. Before considering AI services, you need:
- ✅ Working Consumer Goods Cloud instance (one of the packages above)
- ✅ Clean, structured data (not spreadsheet chaos)
- ✅ Defined processes that users actually follow
- ✅ No shadow systems or workarounds
If you have data quality issues, undocumented processes, or teams bypassing the system, fix those first. We can help with data cleanup and process stabilization before adding AI.
Younea Voice Agents
Powered by our partner Younea
Voice Support Agent
$6k
2 weeks delivery
Automates recurring phone queries and reduces support volume.
- Natural voice responses
- Human fallback
- Knowledge integration
- Logging into CRM
Outbound Voice Campaign
$7k
3 weeks delivery
Automated calling for surveys, confirmations, and activations.
- Campaign scripting
- Call routing
- Reporting
- Error handling
Chat Agent
$3k
1 week delivery
Smart chat handling to deflect support load and capture leads.
- Intent mapping
- Response design
- CRM handoff
- Logging & analytics
Note: Requires an active Younea subscription. Implementation pricing covers setup, testing, and deployment only. Ongoing usage fees are billed separately by Younea.
Salesforce Agentic Enterprise
AI-powered automation inside Salesforce
Salesforce Copilot Setup
$8K - $15K
4 weeks delivery
Set up a Salesforce-native copilot that assists users with daily work.
- Connects to Salesforce data
- Secure grounding & access controls
- Prompt flows for CRM tasks
- Basic tuning & onboarding
Case Triage Agent
$5K - $10K
6 weeks delivery
AI that reads, classifies, and routes cases with high accuracy.
- Intent classification
- Priority detection
- Auto-routing to queues
- Suggested replies & summaries
Data Processing Agent
$6K - $12K
5 weeks delivery
Automates repetitive data tasks inside Salesforce.
- Reads incoming records/files
- Validates & enriches data
- Performs updates across objects
- Creates logs & audit trails
Note: Pricing depends on data quality, existing Salesforce setup, and integration requirements. A short readiness check is recommended before starting.